Support

Write to us

One form for everything — something not working, a question before you buy, an invoice, or a call back. It reaches the same desk as an email to hello@filantis.com, and you get a ticket number by email so you can follow it up.

Try the guides first

Most screens have a written guide with pictures. It is usually faster than waiting for us.

Browse the documentation
Already a customer?

Write from the address on your account, or quote your workspace name — it puts your message straight on your record.

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Buying, not fixing?

Pricing is public and the free plan needs no card. A dedicated server is quoted separately.

See the prices

Send a message

Tell us what is happening

The more you can say about what you were doing and what you saw, the more likely the first reply solves it.

  1. You send this form.
  2. We email you a ticket number straight away.
  3. A person replies to that number — just reply to the email to add anything.

Prefer email? Write to hello@filantis.com — it reaches the same place.

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We use what you write here to answer you and nothing else — see the privacy statement.

Nothing broken - just looking?

A free workspace needs no card and no call. Try Filantis on your own phones, and write to us only when you want to.

A free plan, not a trial 7 days to change your mind on a first payment Cancel any time, no notice period